PRIVACY AND SECURITY POLICY
All services provided in our store are owned and operated by our company, Mahmut Sözkesen Sole Proprietorship, registered at İnkilap Mahallesi Kirazlı Sokak No. 47 Daire 3, Ümraniye, Istanbul.
Our company may collect personal data for various purposes. Below, we have outlined how and in what manner these personal data are collected and how they are protected.
Through membership or by filling out various forms and surveys on our store, members provide personal information (such as name-surname, company information, phone number, address, or email) that is collected by our store due to the nature of the business.
From time to time, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can choose whether or not to receive such information when they sign up. Afterward, they can change this choice in the account information section once logged in or notify us via the link in the information message they receive.
Any personal information electronically transmitted to our store by our members during the approval process through our store or via email will not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" we have with our members.
To identify issues related to the system and to resolve any issues or disputes that may arise regarding the services provided, our company records and uses the IP addresses of its members. IP addresses can also be used to generally identify users and gather demographic information.
Our company may also use the requested information directly for marketing purposes by itself or by cooperating parties, outside the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or provided by the user or regarding transactions made through our store can be used for statistical evaluations, database creation, and market research without disclosing the identities of our members by our company or its partners, outside the purposes and scope defined in the "Membership Agreement."
Our company commits to keeping confidential information strictly private and secret, treating it as a duty to maintain confidentiality, and taking all necessary measures to prevent the public disclosure or unauthorized use of any part of the confidential information or its disclosure to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our websites. Your credit card information is never stored in our system. When you enter the transaction process, there are two things you should look for to ensure you are on a secure site. One of them is the presence of a key or lock icon at the bottom of your browser window. This indicates that you are on a secure internet page, and all of your information will be encrypted and protected. This information is only used according to the sales process and the instructions you provide.
The credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently from our shopping sites and sent to the relevant bank for verification. If the card is verified as usable, the shopping process will continue. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining any information under any circumstances.
The reliability of payment, billing, and delivery address information for orders placed online with a credit card is monitored by our company against Credit Card Fraud. Therefore, customers placing orders for the first time on our shopping sites must have their financial and address/phone information confirmed before their orders can proceed to the supply and delivery stages. If necessary, our company may contact the customer or the relevant bank to verify this information.
All information you provide when registering can only be accessed and changed by you. As long as you securely protect your membership login information, others will not be able to access or alter your information. To this end, membership procedures are conducted within a 128-bit SSL security zone. This system is an internationally recognized encryption standard that cannot be cracked.
Today, online shopping sites with a customer service line or information desk and clear address and phone details are preferred more. This allows you to get detailed information about any questions you have and gain a better understanding of the reliability of the online shopping service provider.
Note: We recommend paying attention to the presence of the company’s clear address and phone number on online shopping sites. If you are making a purchase, make sure to note down all phone/address information for the store before completing your purchase. If you are not sure, call and confirm before making the purchase. All information about our company is clearly provided on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via the mail-order method will be stored by our company according to the confidentiality principle. These details will be kept for 60 days to address any possible disputes regarding credit card charges with the bank and will be destroyed thereafter. If any amount other than the agreed-upon price for the product you ordered is charged to your card, you may naturally dispute the charge with the bank, and since you can block the payment of this amount, it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. However, our company is not responsible for the privacy practices and content of these external websites. Advertisements published on our site are distributed to users through our advertising partners. The Privacy Policy principles in this agreement only apply to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the following limited cases, our company may disclose users' information to third parties outside the scope of this "Privacy Policy." These cases are limited to the following:
- To comply with the legal requirements imposed by laws, decrees, regulations, or other competent legal authorities;
- To fulfill and implement the requirements of the "Membership Agreement" and other contracts entered into with users;
- When information is requested by an authorized administrative or judicial authority as part of a legally conducted investigation or inquiry;
- When it is necessary to share information to protect the rights or security of users.
EMAIL SECURITY
Please never write your credit card number or passwords in emails you send to our Customer Service regarding any of your orders. The information in emails can be visible to third parties, and our company cannot guarantee the security of any information transmitted through emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and how they use the website using a technical communication file (Cookie). These technical communication files are small text files sent from a website to the user's browser to be stored in the main memory. These files store the site's status and preferences, making internet use easier. The technical communication file helps to gather statistical information about how many people visit the site, the purpose of their visits, how many times they visit, and how long they stay on the site, and helps dynamically generate advertisements and content for personalized user pages. The technical communication file is not designed to collect data or any other personal information from your email or other sources.
Most browsers are designed to accept cookies by default, but users can change their settings to prevent cookies from being sent or to receive a warning when a cookie is being sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or sending them via email to users. If the Privacy Policy is changed, it will become effective on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to the address below. You can contact our company using the following contact details: